FREQUENTLY ASKED QUESTIONS

How can I place an order?

To place an order

📞 Call/WhatsApp: +91 93104 25121

Shipping Charges

We're delighted to offer complimentary shipping for all orders within India! However, for our international customers, shipping charges will be applied based on the weight, volume of the product, and the specific country of delivery. These charges will be communicated upon inquiry, ensuring a transparent and fair approach tailored to the unique details of each order.

Sizing

We provide a standard size chart as a reference for your convenience. While you can refer to our standard sizes,

If your size does not align with the size chart, we welcome the opportunity to customize our products based on your requirements. Simply send us your measurements after placing an order, and we will craft the product to your specific size.

Alterations

In the event that alterations are required to ensure a perfect fit, we typically require approximately a week or two for the adjustment process. It's important to note that the specific timeline may vary for each product, as intricacies can differ.

Order Changes/Cancellation

At Sunakhe, we strive to process orders efficiently to ensure prompt delivery. Please note that once an order is placed, we are unable to accommodate changes. Additionally, we regret to inform you that cancellations, exchanges, or refunds cannot be processed once an order has been placed. We encourage you to review your order carefully before confirming the purchase. If you have any concerns or questions, our customer support team is available to assist you.

Refund policy

At Sunakhe, each garment is meticulously handcrafted on a made-to-order basis, ensuring a unique piece tailored just for you. We regret to inform you that once an order is placed, we do not offer exchanges or returns. Our commitment to providing personalized, specially crafted items means that each creation is uniquely yours.

However, we understand the importance of a perfect fit, and in the case of alterations, we are more than happy to assist you. Please feel free to reach out to our customer support team for any alteration inquiries or concerns at

+91 93104 25121